Call Center Services for Your Small Business

The right call center services can be the best resource for your small business. It can save you the stress and resources of extra staffing and maintaining a larger payroll, purchasing computer equipment, expanding your telephone system, paying more in building utilities, overnight security, and all the other fees that sneak up on you by having expanded staffed hours.

A call center is able to help your small business during a specific time, specific day, or be on-call just in case you experience a spike in call volume. Plus, with our call center services, you only pay for the times you want, making us not only a great customer care option, but the best pricing option for your small business too!

Order Entry & Taking Services for Your Small Business

We offer 24 hour answering services, 7 days a week to process any and all orders for your business – even when you can’t. Whether you get an order after normal business hours, when you are out to lunch, or when you are simply too busy to pick up the phone, we will make sure you never miss an order or its profit!

Provide us with a short prompt, and our courteous and professional telecommunication experts on the other end of your toll-free number will give your callers the confidence and superior customer care we are known for.

And when orders are met with a live voice, 24/7, your customers will know you care about both their order and their call.

Customer Support Services for You & Your Small Business

We offer both you and your clients the best customer support team for every call, with professional agents managing all your company’s outsourcing and virtual receptionist customer service needs.

The world is only getting faster and more connected due to high technology, and that means your callers don’t want to wait on hold. Instead, have a friendly, live voice answer every customer support call right when they need the assistance.

And this goes for you as well, as our customer and client. Call us with questions, needs, or support services anytime and we will be there to answer you.

Survey Services for Your Small Business

We understand that not all companies have the time to create an entire customer loyalty or market research campaign, so we offer survey services that won’t eat up all your time or your budget.

Our team is happy to work with you and develop a series of questions that meet your ultimate business and survey goal. What are you looking to discover? What data do you want to collect? We can gather any information your callers are willing to share, and send it over to you for analysis. Because more data can mean a better sales process, better customer relationships, and better overall service. And better service means happier customers, and happier customers become loyal.

Event Registration Services for Your Small Business

If you have a large event coming up, there are many ways to offer registration, but one of the most common and expected is through a simple phone call. But you can’t wait by the phone all day to answer when a registration comes in, so instead, utilize our event registration services and get back to your business.

With event registration, you or your employees do not have to commit hours to taking down basic registration information. Let Personalized Communications step in and complete this function while you plan the event, get orders set, and keep the rest of your operation running smoothly.

With our call center event registration services, we can sign-up guests and give interested parties the information they need to attend. Ultimately, our call services for event registration can make your event a success!

Contact Personalized Communications to Find the Perfect Call Center Services for You!

We would love to learn more about your call center needs and small business and see what we can do for you! With our many features, services, trusted history and reputation, we know we can deliver the exact call center services your small business needs.

Contact Personalized Communications to learn more and start your partnership with us today!