The Fastest Growing Industries in Dallas

By |2020-06-18T17:54:02+00:00September 19th, 2014|Categories: Business Insight, Call Center|

Like the rest of Texas, Dallas is experiencing a faster rebound from the economic woes of recent years than is the rest of the country. Dallas is growing in spite of a grim overall outlook, sparked largely by advancements in energy, technology, medicine, business, and support companies to supply these growing industries with what they need. [...]

The Fastest Growing Industries in Houston

By |2020-06-18T17:54:38+00:00September 17th, 2014|Categories: Business Insight, Call Center|

Among the fastest-growing and most lucrative industries in Houston are energy businesses, medical facilities, technology, and business and financial investments. However, this is only a small part of the overall picture. As these industries grow and expand, support industries -- including parts manufacturing, call centers in Houston, and logistics -- are growing to meet the needs [...]

The Fastest Growing Industries in San Antonio

By |2017-02-09T01:37:07+00:00September 15th, 2014|Categories: Business Insight, Call Center|

As the economic growth in Texas outpaces the nation's economic growth, jobs in San Antonio and surrounding areas are plentiful and lucrative. Perhaps the best news is, growth in these key industries catapults jobs and economic advancement in a variety of support industries, as well, bringing new hope for the long-term outlook of call centers in [...]

Economic Recovery Is Bigger in Texas

By |2020-06-18T17:58:38+00:00September 3rd, 2014|Categories: Business Insight, Call Center|

As the national unemployment struggles to move below 6.2 percent, unemployment in Texas stands at a heartier, healthier 5.1 percent, more than a full percentage point below the national average. Though the economy of Texas has historically depended largely on the oil and gas industries, new growth is strongest in business and professional services, such as [...]

Texas Economical Growth Outpaces National Economical Growth

By |2020-06-18T17:22:52+00:00September 1st, 2014|Categories: Answering Service, Business Insight|

As economists around the nation and, indeed, around the world, continue to debate on whether or not the global and national economies have recovered from the recent devastating depression, the economy of Texas is booming. Outpacing national growth by almost four percent, every single Texas industry has shown a strong upward swing this year. Almost 50,000 [...]

Protecting Your Business in the Age of Minimum Wage Hikes

By |2020-06-18T17:23:26+00:00August 29th, 2014|Categories: Answering Service, Business Insight, Customer Support|

A number of states, as well as the federal government, have recently passed minimum wage hikes. Many legislators believe it is only a matter of time until minimum wage is increased nationally. What can your business do to protect itself, when most companies are already struggling to make a profit in this fickle economy? Raise Prices [...]

What Every Startup Needs to Know

By |2020-06-18T17:24:02+00:00August 27th, 2014|Categories: Answering Service, Business Insight, Customer Support|

Twenty-eight million businesses in the United States are categorized as small businesses, and twenty-two million of those are sole proprietorships with no additional employees on payroll. That means there are a lot of startups around! Unfortunately, a large percentage of those businesses fail within the first three years of operation. How can you safeguard your startup [...]

Employee Training 101: Are You Doing It Right?

By |2020-06-18T17:24:34+00:00August 25th, 2014|Categories: Business Insight, Customer Support|

Training affects every aspect of your business. It determines how managers relate to workers, how well workers produce, and how call center employees handle your customer calls. There are many ways to train employees -- are you using the right form of training for the right skills? Training on General Topics Generalized training subjects, like leadership [...]

Preparing Your Business Financially for the Affordable Care Act Rollout

By |2020-06-18T17:25:10+00:00August 22nd, 2014|Categories: Business Insight, Call Center|

The employer mandate of the Affordable Care Act is scheduled to go into effect in 2015. Though it is unclear what the full impact will be, employers need to begin preparing now, to meet this deadline. Rethink Staffing Needs The employer mandate of the Affordable Care Act impacts businesses with 50 or more full-time employees. For [...]

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