The Fastest Growing Industries in Dallas

By |2020-06-18T17:54:02+00:00September 19th, 2014|Categories: Business Insight, Call Center|

Like the rest of Texas, Dallas is experiencing a faster rebound from the economic woes of recent years than is the rest of the country. Dallas is growing in spite of a grim overall outlook, sparked largely by advancements in energy, technology, medicine, business, and support companies to supply these growing industries with what they need. [...]

The Fastest Growing Industries in Houston

By |2020-06-18T17:54:38+00:00September 17th, 2014|Categories: Business Insight, Call Center|

Among the fastest-growing and most lucrative industries in Houston are energy businesses, medical facilities, technology, and business and financial investments. However, this is only a small part of the overall picture. As these industries grow and expand, support industries -- including parts manufacturing, call centers in Houston, and logistics -- are growing to meet the needs [...]

The Fastest Growing Industries in San Antonio

By |2017-02-09T01:37:07+00:00September 15th, 2014|Categories: Business Insight, Call Center|

As the economic growth in Texas outpaces the nation's economic growth, jobs in San Antonio and surrounding areas are plentiful and lucrative. Perhaps the best news is, growth in these key industries catapults jobs and economic advancement in a variety of support industries, as well, bringing new hope for the long-term outlook of call centers in [...]

When Do You Need an Outbound Calling Center?

By |2020-06-18T17:55:48+00:00September 12th, 2014|Categories: Answering Service, Call Center, Customer Support, Outsourced Call Center|

Do you think hiring a call center is only for businesses needing an answering service? If so, you're missing out on some of the best work call center outsourcing can do for you! Businesses That Need to Generate New Leads Sometimes, businesses reach a sort of saturation point, when most people who have heard their marketing [...]

How to Develop and Execute a Reliable Customer Satisfaction Survey

By |2020-06-18T17:56:43+00:00September 10th, 2014|Categories: Call Center, Customer Support|

Many companies don't really understand that their customers aren't happy until the Going Out of Business Sale is underway. This doesn't have to be your story. With a well-designed and smartly-executed customer satisfaction survey, your business can capitalize on what it's doing right and stop what it's doing wrong for happy, repeat business for years to [...]

How to Implement an Outbound Marketing Campaign

By |2020-06-18T17:57:23+00:00September 8th, 2014|Categories: Answering Service, Call Center, Customer Support, Outsourced Call Center|

Though you can reach more people with a broad telemarketing campaign, more successful campaigns find a way to target the audience that is most likely to need their products or services. This calls for some research and planning before you hire a call center to implement your outbound marketing campaign. Analyze the Product or Service The [...]

Economic Recovery Is Bigger in Texas

By |2020-06-18T17:58:38+00:00September 3rd, 2014|Categories: Business Insight, Call Center|

As the national unemployment struggles to move below 6.2 percent, unemployment in Texas stands at a heartier, healthier 5.1 percent, more than a full percentage point below the national average. Though the economy of Texas has historically depended largely on the oil and gas industries, new growth is strongest in business and professional services, such as [...]

Preparing Your Business Financially for the Affordable Care Act Rollout

By |2020-06-18T17:25:10+00:00August 22nd, 2014|Categories: Business Insight, Call Center|

The employer mandate of the Affordable Care Act is scheduled to go into effect in 2015. Though it is unclear what the full impact will be, employers need to begin preparing now, to meet this deadline. Rethink Staffing Needs The employer mandate of the Affordable Care Act impacts businesses with 50 or more full-time employees. For [...]

Gearing Your Business Up for the Holiday Rush

By |2020-06-18T17:25:47+00:00August 20th, 2014|Categories: Answering Service, Business Insight, Call Center|

The holiday rush is just a few weeks away -- what is your business doing to prepare? Whether you offer merchandise through an e-commerce store, or software services and products, most every business sees a jump in sales during this time of year. Here's your starter guide to gear up for sales like you've never seen [...]

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