Are You Rallying for a Worthy Cause? Here’s How to Get Others on Board

By |2020-06-18T18:15:49+00:00January 12th, 2015|Categories: Business Insight, Call Center, Customer Support|

Pollution. Homelessness. Animal abuse. High school dropouts. There are so many causes today worth our time, attention, and money. If you're getting behind one of those causes, you'll want to be able to get others on board, as well. Here are your steps for success when it comes to rallying others behind a cause you hold [...]

Best Practices for Conducting Surveys

By |2020-06-18T18:16:44+00:00January 9th, 2015|Categories: Business Insight, Call Center, Customer Support|

When done properly, surveys can give you a tremendous amount of valuable information about how the public and your customers view your organization. Surveys are useful for starting or improving community programs, promoting and expanding a business, and even tailoring the services of government agencies. Here are the best practices for conducting those useful surveys: Determine [...]

Hottest Business Predictions for 2015

By |2020-06-18T18:17:58+00:00January 5th, 2015|Categories: Answering Service, Business Insight, Call Center, Customer Support|

The ball has dropped, and 2015 is here! What do the business analysts have to say about what this year holds for business? In addition to innovation and technology improvements, this year is the year in which businesses that have learned to operate leaner and meaner begin to significantly outpace those with bloated budgets and fewer [...]

The employer mandate of the Affordable Care Act kicks into effect beginning January 1, 2015

By |2016-12-12T22:00:01+00:00January 5th, 2015|Categories: Business Insight, Customer Support|

The employer mandate of the Affordable Care Act kicks into effect beginning January 1, 2015. This bill has caused a lot of confusion, and some businesses have simply opted to pay the fines rather than try to navigate the murky waters of compliance. Here is what business owners and managers need to know this year [...]

What Services Should Your Business Outsource in 2015?

By |2020-06-18T18:18:59+00:00January 5th, 2015|Categories: Answering Service, Business Insight, Call Center, Customer Support|

This coming year is expected to be a big one for business, with analysts predicting that more new businesses will start up, while those businesses that reached solid footing in 2014 are slated for significant growth and expansion. One way businesses have found to grow and prosper while keeping costs low is by outsourcing. This used [...]

3 Ways to Avoid Business Failure in 2015

By |2020-06-18T18:23:30+00:00December 24th, 2014|Categories: Business Insight, Customer Support, Emergency Services, Inbound Call Center|

What does it take to succeed in today's business climate? More people are starting their own businesses than ever before, but common mistakes and a lack of understanding of the current business climate lead too many startups to failure. Here are the best mistakes to avoid to keep your business or startup afloat in 2015. 1. [...]

3 Ways to Address a Data Security Breach at Your Business

By |2020-06-18T18:00:03+00:00December 1st, 2014|Categories: Answering Service, Business Insight, Customer Support, Emergency Services|

K-Mart. Target. Home Depot. The list of businesses that have been involved in a data breach is mounting and, according to online security experts, the problem is only expected to escalate. How can you protect your business, and what should you do if a data breach does occur? Don't deny it. Be up front and arm your [...]

How to Operate the Most Successful Mechanic Shop Around

By |2020-06-18T18:02:34+00:00November 21st, 2014|Categories: Answering Service, Business Insight, Customer Support|

In Austin, Fort Worth, Dallas, San Antonio, or any city in the nation you pick, there's an automotive repair shop on nearly every block. When the competition is this tight, how can you be the most successful around? It's easy if you hire and keep the best workers, set high ethics standards for yourself, and provide [...]

How to Start and Mange a Successful Pet Care Business in Texas

By |2020-06-18T18:03:28+00:00November 19th, 2014|Categories: Business Insight, Customer Support|

The pet care has skyrocketed in recent years, reaching almost $59 billion by the end of this year. Wouldn't you like a piece of this pie? There are many services pet owners are willing to pay for, including grooming, pet sitting, walking, poop scooping, training, and more. Some pet owners even spring for someone to shop [...]

How to Run the Best Cleaning Business in Town

By |2020-06-18T18:04:36+00:00November 17th, 2014|Categories: Business Insight, Customer Support|

The cleaning business, like most industries, took a significant hit during the recent economic recession. However, now that the economy is beginning to recover, businesses and individuals are again ready to invest in outside cleaning professionals. Now is an excellent time to start a new cleaning business or begin to expand the one you've nursed through [...]

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