An inbound call center is designed to accept calls from customers or others from whom you have a vested interest in hearing. Whether it’s taking customer service calls, taking appointments, receiving registration forms, or simply taking messages, our staff can be trained to handle these inbound calls as efficiently as your own employees would. We take the time to fully train our personnel, so that when your valued customers are on the line, we know our stuff. While our services are top notch, and we use the newest and most advanced technologies to operate our inbound call center, our prices are very competitive. Businesses soon find that outsourcing with us is far cheaper than trying to employ and support the expenses of an inbound call center in-house.

Handling Local, Regional, National or International Inbound Calls

Located in Texas, our personnel can take local, regional and national calls from anywhere in the United States. We can also handle bilingual calls and international callers. This is especially helpful for growing companies and businesses that might be moving into new markets around the United States and abroad. We are capable of truly handling your global marketplace. Personalized Communications is just that – a communications company that personalizes our services to meet the needs of your inbound callers. If outsourcing an inbound call center is the right solution for you, we are here to help. Contact us online, or call to speak with someone in person about our services and how we can tailor them to meet the individual needs and requirements of your company or organization.