The Benefits of Call Center Services for Startups

By |2022-02-22T12:55:07+00:00February 10th, 2022|Categories: Call Center|Tags: , |

According to a Deloitte study, businesses that put their clients first are 60% more profitable than their counterparts. This shows how important it is for businesses to be client-centric, which applies especially to startups. In a competitive market, one subpar experience with you and a customer can easily jump ship. As such, you need to take [...]

Appointment Scheduling: The Key to a Safer, Healthier Business

By |2021-03-24T17:58:49+00:00March 18th, 2021|Categories: Customer Support|Tags: , , |

While the majority of consumer-facing businesses such as retail stores have now reopened since the initial COVID-19 lockdowns, a recent study showed that over 60% of consumers still worry about shopping in-store. Retailers now face a new challenge: reopening their stores as safely as possible.  To help meet this challenge, an increasing number of merchants are [...]

6 Signs to Look for When Hiring a Virtual Answering Service for Your Business

By |2019-06-07T00:38:53+00:00June 7th, 2019|Categories: Answering Service, Virtual Receptionist|Tags: , , |

Deciding if your business needs a virtual answering service might not be a difficult choice but choosing a call center to provide your needed services sure can be! That is why Personalized Communications wanted to bring you our handy list of the 6 signs you should be looking for when hiring a virtual answering service. It [...]

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