How to Handle Customer Call Spikes During the Holidays with a Live Answering Service
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How to Handle Customer Call Spikes During the Holidays with a Live Answering Service

Customer Support

How to Handle Customer Call Spikes During the Holidays with a Live Answering Service

By Personalized Communications|2019-12-20T21:18:03+00:00December 20th, 2019|Categories: Customer Support|Tags: call spikes, Customer service during holidays, holidays|

A Live Answering Service can be a huge help this holiday season. Whether you’re in a retail or service industry, security, medical, or property management, the holidays can often show customer call spikes both in call volume and often, duration. But how can you handle these call spikes at a busy time of the year? What [...]

Handling Customer Service During the Holidays
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Handling Customer Service During the Holidays

Answering Service, Call Center, Customer Support

Handling Customer Service During the Holidays

By Personalized Communications|2017-12-07T19:33:28+00:00November 15th, 2017|Categories: Answering Service, Call Center, Customer Support|Tags: Customer service during holidays, Handle holiday rush, Tips holiday customer service|

To say that the holidays are stressful is an understatement. While the holidays often bring in higher levels of profit for most companies, the never-ending orders can take a toll on your customer service. Want to avoid unhappy customers? Keep reading for 3 tips to handle customer service during the holidays. Plan Ahead One of the [...]