Personalized Communications can offer you and your clients a first-rate customer support team with professional agents to manage all your company’s outsourcing and receptionist customer service needs.

In the fast-paced, high technology world of telecommunications, Personalized Communications is recognized as an industry leader in call center outsourcing services providing trained customer service professionals.

Why Outsource to Customer Support & Call Centers in Dallas?

Each call taken in our call center means more profits for your business. Call center outsourcing is an efficient way to keep costs down and these savings can be passed on to you and your clients. Our call center management solutions and live answering service will give you the peace of mind to concentrate on running your small business.

Our agents can be your Customer Support, Answering Service, Receptionist Service, Order Takers, Technical Troubleshooters, and Product Support Personnel – all with our 24-hour answering service.

We can train our staff to do just about anything your business requires when it comes to customer support or receptionist customer service.

Your Premier Call Center in Dallas, San Antonio, & Houston

Our call centers in Dallas, San Antonio, and Houston can handle calls from all of your clients locally, nationally and internationally. Your clients will appreciate well trained, easy-to-understand agents based in the United States.

Our corporate culture is permeated with specialized training for every account. Working as your partner means we take your business seriously. You can expect your calls to be handled in the same way you would handle them personally.

Our Training Coordinator works directly with our team to develop a call flow model that matches the expectations of each client. We then implement a training process that includes role-playing and product knowledge testing before taking your first call. You can be confident that we use our best practices when keeping your business in mind.

Personalized Communications can tailor a solution based on your specific requirements or industry. Let our experience make your business look better than ever before!

Contact Personalized Communications today and let our company tailor a dynamic plan for outsourcing your call center needs.